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Calm, Clear Support Reply
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2. Copy the full prompt
Complete the task using these inputs. Feedback: [Feedback]; Policy: [Policy]. First restate the problem the customer ran into, then give two or three actionable steps and the information still needed. Make clear what is confirmed and what still needs investigating; don't blame the customer or promise compensation that hasn't been approved. Output a live chat version and an email version. Structure the output as: understanding and assumptions, ready-to-use content, information I need to confirm, and next steps. Use clear, short sentences and avoid empty slogans; if key input is missing, ask at most three specific questions instead of filling gaps with guesses. Finally, check each item against my purpose and state clearly which results still need human review.
Complete the task using these inputs. Feedback: [Feedback]; Policy: [Policy]. First restate the problem the customer ran into, then give two or three actionable steps and the information still needed. Make clear what is confirmed and what still needs investigating; don't blame the customer or promise compensation that hasn't been approved. Output a live chat version and an email version. Structure the output as: understanding and assumptions, ready-to-use content, information I need to confirm, and next steps. Use clear, short sentences and avoid empty slogans; if key input is missing, ask at most three specific questions instead of filling gaps with guesses. Finally, check each item against my purpose and state clearly which results still need human review.
3. Check the result
Does it solve the specific problem? Does it wrongly promise compensation? Verify names, numbers, and qualifiers from the input.
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